From the customer screen click on the HH Message tab, the following screen will be displayed

This screen has the following options
| Field Name | Description |
| Display Customer Message | If this option is checked the message will be displayed to the sales staff when the customer is selected on the handheld |
| Customer / Agent Discount | This field has 2 options 1 to set a customer order discount which can be applied by the sales staff when making a sale or by the desktop before creating invoices |
| Download Orders | Click this option to download the customer sales orders |
| Process Credits Seperately | This must be checked for Sage integration and is also required for EDI transmissions |
| In Sage | This is checked by MASC when you check the customer details in Sage, this field cannot be changed by the customer. |
| Discounts Levels | This is used by the Meats Handheld Program to determine the discount level to be applied to the sale. |
| Do no use Discounts | If this is checked the message will change to Apply discounts |
| Default to Product Pricing | If this is checked the text will change to Default to Price Matrix. You must ensure that product prices have been entered for this customer. |